FAQs 8th Street

 

WHAT IS INCLUDED IN THE RENT?

High-speed Internet, water, sewer, pest control, trash service, and on-site maintenance are included. Residents are required to set up electricity prior to move in and maintain it through their lease term.

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WHAT DOES THE CONSERVATION FEE INCLUDE?

The Conservation Fee is a small recurring monthly charge that helps ensure all appliances and certain utilities are running as efficiently as possible to keep the monthly cost at a minimum. This also ensures the property can address energy efficiency improvements over time as well as important conservation efforts. This also includes battery replacements for specific systems in apartment units, LED lightbulbs for apartments and common areas and scheduled AC filter replacements.

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IS THE COMMUNITY PET FRIENDLY?

Campus Crossings on 8th Street is a pet friendly community. There are some restrictions, so please contact the office for more detailed information on our pet policy, associated fees along with any other questions you may have. 

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HOW CLOSE IS THE COMMUNITY TO CAMPUS?

We are located walking distance to University of Arizona, just two blocks away.
 

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IS THERE PARKING AVAILABLE?

Yes, we offer free parking to residents and their guests. However, every car is required to have a parking permit at all times. 

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WHEN IS RENT DUE/HOW DO I PAY RENT?

Rent is due on the 1st of every month; however there is a grace period until the 3rd. On the 4th, rent is considered late and subject to a fine.

For your convenience, you can pay online via the property’s website (click on PAY RENT under the RESIDENTS section of our website) using a debit/credit card, set up an automatic withdrawal, or Echeck. We do not accept cash, physical checks or money orders.

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DO I SIGN MY OWN LEASE OR WITH ROOMMATES?

Each resident is only responsible for the rent on his/her bedroom – this is referred to as “by the bed” leasing rather than a “joint & several” lease. So, if one resident moves out, the remaining roommates are not responsible for that roommate's rent.

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WHAT IF MY ROOMMATES DON'T GET ALONG OR I HAVE ISSUES WITH MY ROOMMATES?

Sometimes this happens. Great people sometimes can’t live together for whatever reason. We’ve got you covered. Residents are able to transfer, dependent on availability (a transfer fee may apply).

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WHAT IF I HAVE A MAINTENANCE ISSUE OR NEED IN MY APARTMENT?

Non-emergency service requests (choose whichever option works best for you):
• Submit a Service Request online using Resident Portal. (Click MAINTENANCE under RESIDENTS on the website to set up an account.) Follow the prompts to complete the service request.
• Call the office and speak with a Campus Crossings 8th Street team member or leave a message if your call is after the office is closed.

For emergency situations (water leaks, and toilet back-up's, AC or Heating issues during weather extremes, non-functioning refrigerators, electrical outages, gas leaks and fire):
• Call the leasing office. We have someone available 24/7.

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WHAT DO I NEED TO BRING TO MY APARTMENT?

Campus Crossings on 8th Street conveniently offers fully furnished units. The furniture provided varies by floor plan, however, all units include at least one sofa, coffee table, entertainment center, and dining set in the common area. Bedrooms include at least one bed, desk, desk chair, and dresser. Bed sizes range from twin to full depending on the unit type.  

All kitchens are equipped with a refrigerator, stove, dishwasher, garbage disposal, and microwave. 

You will need to bring your own shower curtain & hooks for the bathroom. You should also plan to bring dishes, silverware, pots & pans, bedding, bath mats, and whatever else makes you feel at home.

Our staff members are a great resource for planning your move – don't hesitate to call with questions or simply to feel reassured about what you've already prepared.

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HOW DO I RECEIVE MAIL AND PACKAGES?

Mail - Resident mail is delivered by the US Postal Service to your assigned mailbox. At move-in, you will receive a mailbox key. When you move-out, if you want to have your mail forwarded, you will need to complete a Change of Address Form with the local US Post Office (the community office often has these handy).

Packages - Packages will be delivered to the Amazon Hub and can be retrieved 24/7 with your unique pickup code. If the lockers are full or if any oversized packages are delivered, they will be available for pickup in the office during business hours with proper ID.

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IS THERE INSURANCE COVERAGE IN THE EVENT OF A FIRE, THEFT, OR NATURAL CAUSES? DOES MY LEASE PROVIDE COVERAGE FOR MY BELONGINGS?

Residents or guest's personal property and vehicles are not insured under the apartment lease agreement. We do require that all residents provide proof of insurance against loss or damage due to fire, theft, vandalism, rain, water, criminal negligent acts of others or any other cause. You can purchase a Renter's Insurance policy for a modest annual fee or your parent's home-owner's policy may provide coverage. Of course, you may also obtain coverage through the property’s sponsored provider. Please ask the Leasing Office for more information.
 

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WHAT IF EXPERIENCE INTERNET ISSUES?

Internet for Campus Crossings on 8th Street is provided and managed by Campus Technologies. If any issues arise, please contact them directly.

Campus Technologies
4119 Walnut Street
Philadelphia, PA 19104
Support Line: 1.888.892.1370
campustechnologies.com | [email protected]
 

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